Look, here’s the thing: if you run a sportsbook and want fair dinkum customer support for Aussie punters, you need more than a headset and canned replies — you need a plan tuned to how odds move, payment flows work in Australia, and what local punters actually expect. In this guide I’ll walk you through practical steps, timelines and tech choices so your arvo shift team can handle odds queries, deposits and live trading in several languages while keeping risk […]







